Medical billing services

Don't let your revenue ghost you!

Don’t leave your hard-earned revenue wandering the afterlife. We bring billing, coding, denial management, and A/R together to keep your practice’s payments alive and accounted for.

Our operational footprint

These aren't aspirational targets.

These metrics are what we deliver, consistently, across all practices and specialties we work with.

100K+

Monthly claims processed

15-25%+

Increase in monthly revenue

Under 10%

Denial rate

Under 40

AR Days

90%+

First-pass rate

97%+

Net collection rate

Experienced across  50+ EHRs. We work natively within your system and never route patient data through third-party tools. 

Practices don't hire us just to submit claims. They hire us to keep revenue moving.

As your practice grows, billing as a standalone service stops being enough. With end-to-end revenue cycle management, it becomes a coordinated system that drives how consistently and accurately your practice gets paid. This is how we run and manage your revenue cycle.

We Run the Revenue.You Run the Practice.

We Run the Revenue.
You Run the Practice.

One conversation with our team and you will know where your billing is failing and how fixing it will increase your revenue by 15-25%.

Trusted by  700+ providers  from coast to coast.

MedHeave works with practices across the country, with a presence in 40+ states, adapting to each state’s payer rules while keeping operations consistent at every location.

Apparently, doctors say very nice things
when they do not have to fight insurance companies.

Generic billing doesn’t work across specialties. Ours is built especially for yours.

MedHeave works closely with practices in 20+ specialties where we’ve built deep operational familiarity, supporting each field with structured revenue cycle management built around its specific demands.

Don’t see your specialty? We likely work in it.

Insights from the billing floor.

From denial trends to specialty-specific coding updates, our blog covers insights that actually matter to providers running a practice.

Still looking for a reason?  Here's 700+. 

Acupuncturist

MedHeave did my credentialing. The process was quick and they walked through every step. They responded to questions or concerns same day. Chloe was amazing and super easy to contact, very knowledgeable and took great care of my account. After this experience they are the only company I would use.
David Behar

Behavioral Health

I really had a good experience with Dan and Andy. Andy followed up with Texas Medicaid on a regular basis keeping me up to date and seeing it to the finish line. Very helpful!
Shimmy Rottenberg

Tarnopol Applied Behavior Analysis, PLLC

pediatrics

We have been working with MedHeave for our billing and credentialing needs, and I truly cannot say enough good things about our experience with their team. What I appreciate most is that they genuinely feel like an extension of our practice. They are responsive, professional, knowledgeable, and always willing to help. When we have a complicated billing issue, a difficult claim, an insurance question, or something that needs follow-up, they don’t just tell us what to do — they actually take the time to work through the issue with us and follow up until it is addressed. I also want to personally recognize Alvin, Arden, Will, Sam, Rylen, Eli, Aaron, William, and Alan. Every one of you has been incredibly helpful and supportive in your own way. We truly appreciate your patience, communication, attention to detail, and willingness to go the extra mile for our practice. Our billing team has been a tremendous help with claims, denials, insurance issues, follow-ups, and everything that comes with managing a busy medical practice. Having people who are responsive and actually stay on top of things gives us so much peace of mind. Darryl from credentialing team has also been amazing. Credentialing can be complicated and time-consuming, but they have helped us navigate the process, keep track of requirements, and move things forward. I especially appreciate that I can ask questions and get answers without feeling like I am bothering anyone. We are still actively working with MedHeave, and that says a lot about the trust we have built with the team. We truly value the relationship and the support they continue to provide to our practice. Thank you, Alvin, Arden, Will, Sam, Rylen, Eli, Aaron, William, and Alan, for everything you do for us. We appreciate your hard work more than you know! I would absolutely recommend MedHeave to any medical practice looking for a billing and credentialing team that is responsive, professional, and truly invested in helping their clients. ❤️
Evelyn Kawalko

Gotham Footcare

Mental Health

I am very satisfied with the services I received. The process was smooth and efficient from start to finish. Jackson Pierce and Seuss Geisel were professional, polite, and maintained excellent communication throughout. I truly appreciate the support and would highly recommend these services.
Dr. Laura Cuevas

New England Counseling Services and Wellness PLLC

Mental Health

Amazing Company to work with. Extremely Vigilant and Organized.
Datta Ghouri

Datta Ghouri MD

Behavioral Health

Matthew Dyer has been such an important part of supporting everything we are building at Scars to Strength Counseling. As our biller, Matthew goes far beyond simply handling billing—he helps keep our practice moving forward so that our team can stay focused on what matters most: serving our clients and our community. Matthew is knowledgeable, responsive, patient, and always willing to help us navigate questions or challenges. Growing a practice comes with so many moving pieces behind the scenes, and having someone dependable like Matthew supporting us makes a tremendous difference. Most importantly, Matthew understands and respects our mission at Scars to Strength. He sees the bigger picture of the work we are doing and continues to support our growth every step of the way. We truly appreciate Matthew and everything he does for Scars to Strength Counseling. He isn’t just our biller—he is an important part of our team and our mission to help people turn their pain into purpose and their scars into strength. ❤️
Sondrea Surette-Narcisse

Scars to Strenth Couselling

pediatrics

What a great bunch of employees!… very receptive and willing to adapt to my practice. Extremely pleased.
Joseph Miraglia

Mount Pleasant Medicine-Pediatrics, PLLC

Mental Health

MedHeave has been an exceptional billing company to deal with. It has been a wonderful experience to have Mr Paul Duddley, Acct Mgr in charge of my acct. Always on task, and making sure billing is up to date, allowing me more time to spend on clinical matters Thanks Paul for all you do! Very appreciative of you/MedHeave
Mari Carmen

Mari Carmen Cintron, LICSW

ENT

MedHeave is handling the insurance credentialing of new providers for our Practice. They have been organized, responsive, and reasonably priced. We will continue to use them.
Theresa O’Callaghan Terry

North Shore Ear, Nose & Throat Associations

Urgent Care

Andy Miller was very thorough and helpful getting my credentials connected with my new employer. He stay connected with gentle reminders to complete the process. Much appreciated!
Janet Testoni

WALK-IN MD CLINIC

Mental Health

Medheave has helped my small practice get off the ground by fixing some of the billing issues I was encountering when I was doing this work on my own. I’m thrilled to be working with them and enjoy their courteous responses to issues. Even when I was frustrated they were professional and able to get some of the requirements completed without a headache. Thank you Medheave.
Laura Goodridge

Andover Psychotherapy LLC

Podiatry

I am truly grateful for Maria’s hard work and commitment to our practice. She handles even the most complex billing situations with calm expertise and a positive attitude. Her follow‑through is outstanding, and she consistently goes above and beyond to ensure our patients receive accurate, transparent billing support. Maria’s reliability and kindness make her an invaluable part of our team, and we appreciate her every single day. If you’re seeking a team that is truly understanding, easy to communicate with, and committed to continuous improvement, MedHeave is the perfect choice. My billers, Finn and Maria, have been incredibly helpful and kind, making the process seamless. Haroon is always available to assist and is an exceptionally generous, genuine, and understanding resource. Thank you, MedHeave, for your outstanding support. — Dr. Ashfaq, AAA Podiatry”
Dr. Amna Ashfaq

AAA Podiatry

Mental Health

I had an excellent experience working with **Chloe Martin at MedHeave** for my credentialing needs. Chloe was absolutely awesome throughout the entire process. He was professional, knowledgeable, responsive, and always willing to answer my questions and provide updates. Credentialing can sometimes feel overwhelming, but Chloe made the process much easier by keeping me informed and making sure everything was handled properly. I truly appreciated his patience, attention to detail, and commitment to helping me successfully navigate the credentialing process. I highly recommend **Chloe Martin and MedHeave** to any healthcare or behavioral health professional looking for credentialing assistance. The level of service I received was exceptional. **Thank you, Chloe, for going above and beyond!**
Nadine Byrd

Destiny 4U Counseling & Training LLC

Podiatry

Fantastic and fastest credentialing. I was having difficulty getting on a major insurance for years with several credentialing companies and Andy from MedHeave got me credentialed within 6 weeks.
Dr. Andrea Schulman

All care Podiatry PC

Behavioral Health

Medheave was quick and thorough when credentialing us with Medicare. Andy did a great job and was able to answer all of my questions. Thank you!
Lori Krawetz

Boston Evening Therapy Associates

Behavioral Health

I have had an excellent experience working with Medheave Medical Billing. From the beginning, their team has been incredibly accommodating, pleasant, professional, supportive, and knowledgeable. What stands out most to me is their communication and follow-through. They are responsive, they take the time to answer questions, and when they say they are going to do something, they actually follow through. That level of reliability is extremely important when you are running a healthcare practice. I also genuinely appreciate that Medheave does not make you feel like you are simply another account or source of revenue. Their approach feels relationship-centered rather than transactional. They have gone out of their way to accommodate the needs of our practice, offer solutions, and provide support without making every conversation about additional fees. Medical billing can be stressful, especially when you are trying to manage the clinical and operational sides of a practice at the same time. Having a billing company that is knowledgeable, responsive, flexible, and genuinely supportive makes a significant difference. So far, Medheave has been an amazing company to work with, and I highly recommend them to healthcare providers looking for a billing partner that values professionalism, communication, integrity, and customer service.
Guan Ellerbe

Leading Light Behavioral Health Inc

Behavioral Health

The team at Medheave are wonderful! They are incredibly responsive and communicative, and they do a great job correcting mistakes from previous billers and helping us recover reimbursements we are owed. As a group psychotherapy practice with 18–20 clinicians, having a billing team that is knowledgeable, proactive, and easy to reach makes a huge difference. We highly recommend Medheave!
Marty Krakowsky

Brookline Adult and Child Counseling Inc.

Behavioral Health

We have worked with MedHeave and their team for a few years. Dr Wilson and I, have found them to be very good when it comes to Credentialing and their Billing.
Gouri Data

Datta Consultants LLC

Podiatry

Natalia Davis and Lucas Flint are a vital part of my billing team. They are very attentive and work well in getting issue resolved in a timely manner. Their dedication and attitudes as well as their knowledge are what makes them good at their jobs. I am blessed to have them on my team. Barbara Skipper Billing Manager Ankle and Foot Specialist of North Texas
Dr. Gireesh Reddy

Ankle and Foot Specialist of North Texas

Behavioral Health

Prompt service! Easily accessible to discuss issues. Nice folks. Billing has been on target. I highly recommend them.Fall River Psychological – Dr H.I.R
Herbert Rothfarb

HERBERT IVAN ROTHFARB Ph.D.

Mental Health

Excellent medical billing company we have used at the Psychological Office. I fully recommend them to handle your billing account. Anytime I have a question or need assistance with anything, they are right on it! They handle claims quickly, and have made everything easy to join and work with them! Very happy at Dr.Rothfarb’s Office!
Herbert Rothfarb

HERBERT IVAN ROTHFARB Ph.D.

Podiatry

Very pleased with this company. Andrew Jones has been great as well as Finn Ross. Very prompt with billing and appeal issues. Would highly recommend. From Linda Medical Assistant/Secretary
Dr. Robert Maccabee

Advanced Foot Care and Sports Medicine

Podiatry

I am a Podiatrist in New York and I’ve been a customer for a couple of years and so far, everything has been great, any issues are resolved quickly, very responsive, fast and great service. I highly recommend them AAA++++
Dr. Walter Perez

Advanced Walk-In Foot Care

Psychology

MedHeave has made the headache of billing insurance effortless. Truly they take care of everything. As a private practice owner, they have been one of the best investments my company has made. Samuel Wright has been an advocate for us from day one. I cannot recommend him and the MedHeave team enough!
Alyssa Dombrowski

Koüm, LLC

Wound Care

MedHeave are extraordinary efficient, had a wonderful time with my credentialing, they answered my questions and provide solutions in a time version. Chloe Martin is very knowledgeable and very professional. I will highly recommend them!!!
Akeem Kareem

Divine Wound Specialist L.L.C.

Behavioral Health

I highly recommend Medheave! Since taking over my billing, they have already resolved numerous older claims and recovered a significant amount of money that had been outstanding. Sasha has been amazing, responsive, thorough, proactive, and wonderful to work with. She stays on top of authorizations, units, coding, denied claims, insurance follow-up, and all of the details that can become overwhelming when running a small practice. It is such a relief to be able to focus on my clients and know that the billing side of my practice is being handled competently in the background. Their pricing is also very reasonable for the level of service they provide. I am incredibly happy that I made the switch and would highly recommend Medheave to other providers.
Katrina Lee

Caterpillar to Butterfly LLC

Mental Health

I have been utilizing Medheave’s billing services for more than a month and feel such a sense of relief that I no longer am having to do all my own billing, thank you Medheave staff Jenny and Sasha for helping me and relieving the burden of the billing for my practice.
Lynn Rice

Lynn R. Rice LCSW Be Inspired Therapy

Home health

Paul Dudley consistently delivers top-tier work with incredible attention to detail. Absolute pleasure to work with—professional, efficient, and deeply knowledgeable.
Hugues Marcelin

Washington Healthcare Inc

Behavioral Health

I am very pleased with their service. Andy was so patient with me. All of this paperwork is hard for me to handle. And Andy always made sure I understood the process. I highly recommend their services.
Martha Mino

Behavioral Health

I am enjoying working with a company in which I receive more personalized care, quicker responses, and easier access to the MedHeave credentialing team. I feel highly supported in what would otherwise be a stressful and confusing process.
Eva Pechin

Orthopedics

Andy was extremely professional and dedicated. I appreciate his great service. Thank you!
Connor Ziegler

Vitality Orthopedics and Biologics PLLC

Behavioral Health

I’ve had a great experience with MedHeave. Everyone is professional, responsive, and efficient. Specifically, Kevin Anderson, Sarah Fields, Silver Moore, and Amelia Bennet consistently handle requests with a strong sense of urgency and always ensure that tasks are completed promptly. Kevin is especially helpful with phone calls, scheduling, creating charts, and other front desk responsibilities. He is dependable and willing to assist whenever needed. The entire team does an excellent job. They communicate well, work efficiently, and consistently complete tasks in a timely manner. Their professionalism, organization, and dedication have been very helpful.
Izabella Wilson

Center for Psychological Wellness

Podiatry

Medheave is a great company to work with. They were professional and kept the line of communication open during our credentialing process. Nathan Cross and Andy Miller were great. They kept us updated on every step of the process. I would recommend them for your credentialing needs.
Danielle Petrowski

Lavoie Practice of Pediatrics

Mental Health

A billing service with reasonable price. Everyone on the team is very professional and efficient. Especially Kevin, he has been awesome to work with, and posses such good manner when interact with patients. Along with Amelia Bennet, she also has been a great help.
Anh Tran

HKD Outreach

Osteopath

I have a solo medical practice in Spokane, Washington. MedHeave is providing an excellent medical billing service. Leo Cooper is learning and improving the management of my account all the time.
Dr. Donald Williams

Mental Health

Medheave has been a great company to work with. Matthew, Samuel, Paul, Slade, and the entire team have been so communicative, responsive to all our staff, conscientious, hardworking, prompt as resolving client issues, and wonderful to work with. So thankful to have their support and assistance!
Kristen El Khattabi

Trust Therapeutics

Primary Care

ONE OF THE BEST EVER, THEY HELP YOU WEN YOU MOST NEED IT. I RECOMMEND THEM TO ANY ONE, MEDHEAVE IS A GREAT COMPANY. IM VERY PLEASED WITH THEM..
Carmen Marquez

Tender Medical Care

Mental Health

Working with Medheave has been a great experience. Andy is amazing, his knowledge and professionalism has helped my company grow. Working with Andy along with Miles and Paul has been pleasant and productive! I definitely recommend!
Tiran Ambartsumyan

PSYCH THERAPY PROFESSIONALS

Podiatry

Good experience with the company so far. Andy has been very helpful with credentialing and resolves any queries in a timely manner. They have a great team and that works together to resolve any issues. Alvin has been good with billing, very helpful and supportive.
Dr Neha Khanna

Anchor Podiatry

Mental Health

I had a great experience working with MedHeave during the credentialing process. A special thank you to Andy Miller for his professionalism, support, and guidance throughout the process. I highly recommend his services to any provider seeking assistance with credentialing.
Info ego

Ego Therapy

Behavioral Health

Customer service is outstanding. I would highly recommend.
Mary Rea

Rea Counseling

Mental Health

Leo has been very easy to communicate with and he has made this process beyond easy for me.
Sara Pottinger

Podiatry

I have been in practice for many years and have had used the services of a handful of billing companies over the years. I have been using MedHeave for the past year. I have had only positive experiences. The billing routers are being submitted on a timely basis and are scrubbed to correct any errors that my office might have made. The communication lines between the Doctor’s office and biller are always open. The software being utilized is user friendly with multiple reports available for analysis. Lastly, the cost for the billing service is one of the most competitive on the market.
Zevi Isseroff

Podiatric Consulting Specialists

Behavioral Health

My biller is excellent, knowledgeable, efficient, and always reliable. They make billing seamless and stress-free. Highly recommend!
Rosemonde Paulo

MINDSET PSYCHIATRIC AND WELLNESS

Mental Health

We couldn’t be more impressed with our experience working with MedHeave! As a startup healthcare practice, we were overwhelmed by billing, insurance credentialing, and revenue cycle management challenges — until we partnered with this team. From day one, MedHeave’s expertise in streamlined billing, accurate coding, and proactive follow-ups has made a measurable difference in our operations. A special shout-out to Andy Miller, Miles Ryder, and Paul Dudley for their exceptional dedication, sense of urgency, and genuine commitment to our success. They helped us navigate complex processes with clarity, always communicating in a way that was easy to understand and offering hands-on guidance every step of the way. They didn’t just answer questions — they anticipated needs, stepped in where assistance was urgently needed, and made sure we felt supported throughout. Their teamwork and responsiveness turned what could have been a stressful early phase into a smooth, confidence-building experience. If you’re launching a practice and want partners who deliver results fast while making the process feel simple and manageable, Andy, Miles, and Paul are the people you want on your team!
Paula Villanueva

Psychiatry and Mental Health, A Physician

A great company to work with. We work with Joe and he is always so VERY helpful and is so friendly! He is always there when I/we need him and is professional. He gets what we need done in a timely manner. Great with walking me through anything I may need help with as well 🙂
Kayla Hubbard
Excellent medical billing company we have used at the Psychological Office. I fully recommend them to handle your billing account. Anytime I have a question or need assistance with anything, they are right on it! They handle claims quickly, and have made everything easy to join and work with them! Very happy at Dr.Rothfarb’s Office!
Heather Bibeau

Behavioral Health

Samuel Wright and Matthew Dyer are excellent professionals. They are very kind, approachable, and always maintain a positive attitude. They consistently go above and beyond to support with scheduling and provide clear, helpful information about billing. Their professionalism and willingness to help make the entire experience smooth and stress-free. Highly recommended MedHeave!
Natalie Cardona

Trust Therapeutics

Podiatry

Medheave is a great billing company, Simon and staff are very reliable and professional, it is always easy to deal with them, they respond promptly and are very efficient in getting the outcome you require.
Mona Khoury

Avenue U Footcare

Occupational Therapy

Medheave has managed my occupational therapy billing efficiently and professionally. They have been exceptionally accommodating to my preferred style of communication, making the entire process seamless and ensuring everything is handled accurately. Their responsiveness, attention to detail, and commitment to getting the job done right have made them a pleasure to work with. I highly recommend Medheave to anyone looking for reliable and knowledgeable billing services.
Marianna Peykar

Mental Health

This is still a new system and we are working together to work out the “bugs” that any conversion could cause. The staff is very responsive and helpful during this process.
Michael Drewyor

Michael T Drewyor PhD

I highly recommend Medheave Medical Billing for its exceptional commitment and outstanding work. The team is extremely efficient, ensuring that billing stays on track and that claims are submitted in a timely fashion. Their work quality is superb, with minimal errors and keen attention to detail, which has positively impacted our cash flow. We appreciate their proactive communication, transparency, and thorough follow-ups on ALL claims. Overall, their professionalism and reliability make them a valuable partner for any healthcare provider.

Mental Health

I just started a private practice as a social worker and was overwhelmed by all the applications, especially for Masshealth and Medicare. It’s been a huge help to have the Medheave team to get me through credentialing, checking patient eligibility, and submitting bills.
Deanne Dworski-Riggs

Behavioral Health

Zack works for us and does our billing for the services that we provide! He is a lifesaver for us! He has taken so much stress and pressure off of us so that we can focus on the services that we provide for our clients and not on billing issues! He is very quick to solve issues and problems that come up and does a great job communicating back and forth with us and the insurance companies and also does well communicating with our clients. We are so thankful to have him as part of our team and are grateful for all of his hard work and his dedication. He is top notch in our book!
Vivian Minto

Mountain State Counseling and Behavioral Health Servcies

Mental Health

Medheave has been a blessing. We have tried to find in house billing staff to do this job with minimal success. We finally found Medheave and it has been the best thing we ever did! Nick and his team have been seamless in attacking our aging and facilitating getting our claims paid and benefits and eligibility verified in a timely fashion. We are so grateful to them and wish we had done this sooner.
Julie Lucier

The Center for Psychological Wellness

Mental Health

We have been using Medheave for our billing and scheduling needs, and We are extremely satisfied with their services. They have been incredibly professional, efficient, and accurate in handling all our billing and scheduling tasks. Their team is knowledgeable about the latest billing codes and regulations, which has helped us maximize our revenue and minimize billing errors. Additionally, their customer service is outstanding. They are quick to respond and always provide clear and helpful answers. We feel confident knowing that our billing is in good hands with Medheave. We highly recommend Medheave to any healthcare provider looking for reliable and effective medical billing services.
Li Rob

Trust Therapeutics

Behavioral Health

What appreciated most about Medheave is their exceptional communication and follow-through. Our dedicated account manager Amelia is always prompt, kind, and willing to go the extra mile to address any patient or insurance concern we have. They make a complex, stressful process much easier and truly feel like an extension of our team. Thank you!
Ana Depina

HKD Outreach

Podiatry

Medheave has been the BEST billing company I have worked with in my 40 years of practice. John Perry has been just amazing to work with. They are professional, respectful and most importantly respond to any concerns almost immediately. I highly recommend them!!!
Dr. Paul Bernstein

Adult Health

Without question, Medheave is an excellent billing partner for my independent practice delivering performance, quality and value in a professional, timely manner. I chose Medheave to sort through incomplete credentialling, missed billing opportunities and poor communication from other underperforming billing firms. They responded with clarity, insights and options that have significantly improved claims submissions, reduced denials and increased revenue all within an attractive package. If you are seeking a reliable billing partner for your practice please consider Medheave Billing Services.
James Meleney

Elizabeth Giaquinto, LLC

Behavioral Health

Medheave is an amazing organization, especially when they hire amazing employees such as Matthew and Samuel. I have had a great experience working with Matthew and Samuel in the billing and scheduling department at Trust Therapeutics. They are consistently attentive, responsive, and efficient and always handling requests quickly and reliably. Beyond that, they are genuinely kind and pleasant to communicate with which makes a big difference in day-to-day work. Their support truly helps everything run smoothly. Highly appreciate all that they do. Shauna, Clinician at Trust Therapeutics
Shauna Dawson

Trust Therapeutics

Speech Therapy

I am writing to share my positive experience with MedHeave; partnering with them has truly been one of the best decisions we have made. In particular, Paul Dudley and Brenda Smith have been exceptionally attentive and communicative regarding our caseload. They are proactive in reporting any issues and provide clear guidance on necessary corrections. I especially appreciate their patience and eagerness to help whenever I have questions. Their responsiveness is impressive, often replying within an hour, which allows us to resolve any situation quickly. Furthermore, the system they have established works so flawlessly that I rarely need to contact them. If you are considering switching billing services, I highly recommend MedHeave as your best option.
Ginnette Valdez

AC Speech Therapy

Psychiatry

Working with Medheave has been a great experience. Andy is amazing, his knowledge and professionalism has helped my company grow. Working with Andy along with Miles and Paul has been pleasant and productive! I definitely recommend!
Nicole Leighton

Willow Women's Psychiatry and Wellness

Behavioral Health

If you are looking for a top notch billing company look no further. MedHeave’s service is exemplary. They are very responsive and they have handled all of my billing needs expertly. I’m am so happy that I found them. They are amazing.
Heidi Hughart

Alcohol and Drug Counselor

Excellent service all through from Medheave. I am very grateful for the timely and professional service provided.
Matthew Yuyun

Northern Pines Counseling LLC

Mental Health

Medheave, with Vincent as my biller, has helped me recover lost revenue and strengthen my practice’s financial stability. His prompt guidance and timely invoicing have been a huge asset. I’m excited to keep growing with Medheave!
Odeline Jean-Baptiste, LCSW

TherapyWalk LLC / Odeline

Podiatry

Responsive to my needs. Finn is always available. Highly Recommend MedHeave!!!
Raymond Mollica

Behavioral Health

We use Medheave for our private psychiatric practice. They are amazing!! They are extremely responsive, on top of all claims, and they fixed MULTIPLE problems that our previous biller neglected for years. I am making much more money now that I am using them. Highly recommend! Courteous, professional, the best.
Samantha Heim

Samantha Heim,APRN PMHNP-BC

Podiatry

After a learning curve from both side I have found the billing service at Medheave to be night and day from my previous billers, and I had many …. They are very service oriented and are trying very hard to correct any issues that have been raised. And I would highly recommend there billing service.
Fabienne Rottenberg

Mental Health

My experience with MedHeave has been exemplary! After having a negative experience with another credentialing specialist/billing service, I fortunately found MedHeave. Their team is efficient, diligent, and highly responsive. I highly recommend MedHeave for provider credentialing and medical billing services!!
Rachael Darian

Fix Your Mind PLLC

I have a solo medical practice in Spokane, Washington. MedHeave is providing an excellent medical billing service. Leo Cooper is learning and improving the management of my account all the time.
Sugar Bear

Dr. Donald Williams

Mental Health

Medheave is great to work with. They are very responsive.
Nicole Lambert

InnovaMind Psychiatry

Cardiology Billing

Great service from MedHeave, practice revenue has increased considerably, always approachable.
Sanjeev Goyal

Heart rhythm specialists of Central Massachusetts

Preventative care

Excellent service from start to finish! Timely, professional, efficient, knowledgeable, and polite and always willing answered questions and concerns. Greatly appreciated!!!
Domenick Bianchi

Preferred Healthcare Associates INC

Mental Health

I am extremely happy with everything Tom Buttler, who was assigned to manage my account, has done. I have been a solo practitioner since 2020, and have had both positive and negative experiences with billing companies. Medheave has been very positive, and I would recommend them without reservation.
Susan Buckman

The Wishing Tree Counseling

Podiatry

Awesome service! They are very professional and quick to respond to any issues. The whole team including Alvin, Jace, lynn, Robin and eliza are great! Thank you for all your help and assistance team MedHeave.
Gireesh Reddy

Restore Foot & Ankle Specialists PLLC

Behavioral Health

Medheave is highly professional company that we have enjoyed working with. They are highly detailed and follow claims closely to ensure prompt payment. I highly recommend working with them.
Amy Farrar

Pathways to Wellness LLC

Mental Health

It’s trully a pleasure to work with John Perry. He is pleasantly attentive in making sure that my requests for insurance billing are gainfully and expeditiously successful. I appreciated Medheave services very much.
Ernesto Alvarez

Podiatry

Very knowledgeable and responsive to questions. Very satisfied with MedHeave’s service.
Dr Louis Scotti

All lsland Footcare

Mental Health

I am so thank ful to Angelica Reign and Leo Maddox for helping me get credentialed and my billing organized. They are always available and quick with responses which keeps my mind at peace knowing they are working on it. Highly recommend MedHeave.
Jazzmine Carrillo

Ready 2 Rise Counseling LLC

Psychiatry

MedHeave has made our insurance billing process so much easier. Angelica Reign, Darren, and the rest of the team have been great to work with.
Colleen Bailey/Jordan Ouellete

Nutrition Empowered

FAQs

Questions we often hear from providers like you.

Switching to a different billing setup is not a small decision. These are the operational questions practice owners ask us before making the move, to make sure it’s the right one.

How does MedHeave handle denied claims?

90% of denials are caught through ERAs. 70% are resolved with modifier corrections and resubmitted. The rest are sent to the provider for clinical input. If the corrected claim is denied again, we appeal. Write-offs only happen with provider approval.

We build a full aging sheet and identify claims still within rework windows. Commercial payers allow approximately 90 days; Medicare allows up to 1 year. Claims in the 60 to 120 day bucket are prioritized first. Write-offs are only recommended with your approval.

For OON claims, we verify benefits, submit clean claims, and negotiate underpayments through companies like MultiPlan and Zelis. For NSA-eligible claims, we manage open negotiation, IDR filing through the CMS portal, and QPA analysis. Our IDR success rate runs 75 to 85%.

We handle both. Auth requirements are verified by specialty and payer, requests are submitted with clinical documentation, and status is tracked centrally. Standard turnaround is 2 to 5 business days. If a claim is denied for missing auth, we check retro auth first, then file a medical necessity appeal.

Every EOB is compared against the contracted fee schedule. If the payment is below the contracted rate, we request reprocessing. We bill at 150% of the allowable to prevent charge-level underpayments. Consistent underpayers are flagged to the provider and escalated to credentialing for contract renegotiation.

Within 24 hours of the signed encounter notes. Missing CPT or diagnosis codes are flagged to the provider the same day. Unsigned notes are flagged weekly. All submissions are tracked through the clearinghouse to confirm successful transmission.

A dedicated team handles charges, AR, and payment posting, each with a supervisor running daily audits. Resigning staff serve a 30-day notice for SOP handover. Supervisors are a real-time backup on every account.

Initial and re-credentialing, including primary source verification and payer follow-ups every 14 business days. Commercial payers take 2 to 4 months; Medicare and Medicaid take 1.5 to 3 months. Expirables are tracked and flagged 60 to 90 days before lapse. CAQH maintenance is included.

We determine primary and secondary responsibility. If both plans refuse primary, we contact the patient to update COB with the insurers. Conference calls are arranged when needed. Primary is billed first, remaining balance goes to secondary.

Charge and payment reports weekly. AR reports monthly. Denial trends, underpayment patterns, and payer performance are tracked continuously. Custom reporting is available on request.

Encrypted systems with role-based access controls. ERA and EFT setups are configured during onboarding to minimize manual data handling. Coders hold CPC certifications through AAPC and stay current via CMS, AMA, and continuing education. Coding is based strictly on documentation.

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This is not a sales call; you’ll speak with the people on the billing floor. 

We’ll look at your billing as it stands today and tell you exactly what we’d change to maximize your revenue up to 25%.

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We listen and we don’t judge.

30 minutes of this call can save you up to 25% of lost revenue.

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We integrate our billing operations into your existing setup, working directly within the EMR/EHR.
If we identify limitations affecting your billing, we’ll recommend a better fit.

Starting from scratch? We’ll help you select an EMR that suits your practice, then handle the setup so you’re ready to go.

We integrate our billing operations into your existing setup, working directly within the EMR/EHR.

These are the systems we currently work with. Don’t see yours on the list? Ask us anyway. We might just add it to our homework.