Success story
Northern Lights Anesthesia
Northen Lights Anesthesia came to MedHeave with a high-risk revenue problem that it could not resolve internally.
Project Metadata
Specialty
Podiatry
City
New York
Practice size
15+ providers
Locations
Multi-location
The challenge
A solo anesthesia practice in Fairbanks came to MedHeave in a critical situation, and not a single claim had ever been successfully submitted. Superbills were being created, but no CPT or ICD-10 codes were being applied, meaning the claims were never billable in the first place.
The previous billing company never identified this gap, assuming coding was already handled. With no claims going out, no revenue was coming in.
Accounts receivable kept growing, cash flow was entirely unpredictable, and the provider was unable to focus on patient care while the financial foundation of the practice remained unbuilt.
Results
Cleared all unsubmitted claims coded & filed
Claim backlog
Revenue began flowing within the 30 days
Time to first payments
Stabilized, predictable & consistent
Cash flow
Built from zero, CPT + ICD-10 applied to every claim
Coding process
Zero → 100%, Full submission pipeline established
Claims previously submitted
Ongoing; consistent process now in place
Results sustainability
What we did
Took full ownership of coding from day one
Rather than assuming coding was handled, MedHeave stepped in and owned it entirely. The provider submitted patient records and superbills, and our team reviewed each one, applied the correct CPT and ICD-10 codes for anesthesia services, and prepared clean claims ready for submission.
Cleared the entire backlog of unsubmitted claims
Every claim that had been sitting uncoded was reviewed and submitted as quickly as possible. Speed was the priority; getting revenue flowing came before any other operational changes, so the practice could establish a financial baseline without added disruption.
Established a repeatable coding & submission process
Built a consistent end-to-end workflow for ongoing claim coding and submission tailored to anesthesia billing requirements across Aetna, Premera Blue Cross, Moda Health, and workers’ compensation payers. The provider could now hand off records and trust that claims would be coded accurately and submitted on time every cycle.
Your patients need your attention.
Your claims need ours.
One conversation is enough to identify where your behavioral health billing is losing revenue, which claims are failing and why, and what a correctly structured billing operation looks like for your practice type.
